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 Home Page> Customer service > Terms & conditions

PRIVACY
L'Occitane Australia Pty Ltd is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request.
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Collection of your personal information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site or signing up for an event or training. Personal information collected by loccitane.com.au often is limited to e-mail address, address, name, age, gender, but may include other information when needed to provide a service you requested.
loccitane.com.au also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of loccitane.com.au
loccitane.com.au also collects information about which pages our customers visit within loccitane.com.au. This site visitation data is identified only by a unique ID number.
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Control of your Personal Information
When you register, or otherwise give us personal information, loccitane.com.au will not share that information with third parties, other than for the limited exceptions if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on L'Occitane Australia Pty Ltd or the site; (b) protect and defend the rights or property of L'Occitane Australia Pty Ltd.
Registering also allows you to tell us how or whether you want loccitane.com.au to communicate with you.
In the member section of loccitane.com.au, you can decide what information you want to receive and how you want to receive it. Or you can tell us not to contact you by removing check marks from the contact option boxes.
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Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current.

If you register on loccitane.com.au or subscribe to a newsletter, you can review and edit your personal information. You will be asked to enter your email address and password before viewing your personal information.

You can:

•  View and edit personal information you have already given us at loccitane.com.au

•  Tell us whether you want loccitane.com.au to send you marketing information.

•  Subscribe, or cancel subscriptions, to newsletters about our services and products.
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Use of cookies

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read.

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COPYRIGHTS
All rights reserved. Any text, images, graphics, sound files, animation files, video files, and their arrangement on this website are subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. This site may also contain images that are subject to third party copyrights
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TRADEMARKS
Unless otherwise indicated, all marks displayed on this website are registered trademarks of L'Occitane Australia Pty Ltd.
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NO WARRANTIES OR REPRESENTATIONS
This information is provided by L'Occitane Australia Pty Ltd. "as is" and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies.
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NO LICENSES
We have sought to create an innovative website that we hope you will enjoy using. However, we hope you will also appreciate that we must protect our intellectual property, including its patents, trademarks and copyrights. Accordingly, please appreciate that no license to our intellectual property or the intellectual property of third parties has been granted by this website.

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